Shipping

Shipping rate varies according to the weight of the cart, shipping method and shipping address, you can check it during checkout.

Please read below for pros and cons of each shipping method, you shall choose the shipping method according to your budget and urgency.


How to qualify Free Shipping?

Products

Total Order Amount

Colored Contacts

Spend $59 & above  

Others

Spend $79 & above  


Please read below for pros and cons of each shipping method, you shall choose the shipping method according to your budget and urgency. 


Economy Shipping (20-30 working days)

*Package will be delivered by Cana Post for last mile delivery.

Express Shipping (5-10 working days)

*Phone number is necessary to ensure smooth delivery.

*Additional charges may incur if send to remote area, we will email you later when we are notified by the shipper. 

*Package will be abandoned at destination country if the package is not collected. We will not hold liable for failed delivery, please always keep track the   package. 


Important Notes

  1. The delivery time frame is based in best ESTIMATION. All transit times are subject to Customs Clearance, transport conditions, weather conditions, volume of mail traffic and etc. 
  2. International shipments may subject to import taxes, duties and customs fees, which are levied once your package reaches the country of destination, and are the responsibility of the Recipient.
  3. Estimated elivery time frame EXCLUDE processing time (found in product description).
  4. For express shipping, please provide contact number, postal code and buzz code (if any) in the shipping address. DO NOT enter P.O Box address.
  5. Delivery is usually done from Monday to Friday, working hours only.
  6. Please contact us if the package did not reach within the mentioned delivery time frame, else we will not be able to perform investigation with shipper. We will not entertain any claim after such period.
  7. It’s your responsibility to track the package, please track regularly.

    Route provides protection for shipments that are lost, broken, or stolen. Add Route to your cart at checkout to enable protection.