Help Center

Each product has different processing time frame, please refer to the processing time as stated in the product description. 

If you need the product urgently, feel free to email us to discuss.

We totally understand it! You can try our express store. Overnight (selected area and country) and 1-3 working days shipping are available for selected products. We will add on more products soon!

Sorry to hear that in such as case. If you do not receive your order, please contact us immediately, we will perform search and investigation with shipper. Once confirmed, we will either refund or resend your order.

Exchange is applicable when you received defective or wrong items, please send us the photo of the received items and we will send you replacement with the original shipping method.  Replacement with other same value item or refund only can be done if the same item is out of stock.