- Description
- Processing & Shipping
- Cancellation
A digital gift card, also known as an e-gift card or electronic gift card, is a virtual form of a traditional gift card that can be purchased and redeemed online or in-store, depending on the retailer's policies. Digital gift cards are typically delivered electronically, either via email or as a downloadable code, and are designed for easy and convenient gift-giving.
Gift cards will be delivered to the sender via email and contain a code needed to be redeemed at checkout. Once redeemed, you can forward the email or the gift card link to the recipient. Our gift cards have no additional processing fees. Yay!
Recipients of Gift Cards must Read this:
- Depending on the value of the gift card you have received, you can buy just anything from the store. Grab a pair of your best colored contacts & cosplay wigs of varying length & styles.
- To add to the value of the gift card you received; you may redeem the points you might have already accumulated into store credit.
- Make the best of your gift card by a thoughtful purchase. Checking through our Promotions & Discount offers page to buy goods at half the price. Don’t forget the freebies!
- Don’t let the huge selection scare you. Draw inspiration from fellow customers before purchase by checking out our inspiration tab that includes reviews and makeup looks!
- We recommend registering with us a customer to keep the procedure swift & smooth. Registering with us brings lot more of surprises. You might get a present!
*This is not a physical card, we will email you a virtual card with code and you can forward to the recipient.
- Processing -
Generally we take 3-4 business days to process the order except below products
Products | Processing Days |
Toric (for astigmatism), hyperopia & high prescription contact lenses (-10.00 & above) | 4 - 8 weeks |
Brand Acuvue, Airsoft, Air Optix Bausch & Lomb, Biofinity, Biomedics, Clariti, Dailies, Freshkon, Freshlook, Miacare, Coscon *If the contact lenses fall in above category, the above processing days shall apply. | 5~10 business days |
Hair Wigs | 5~7 business days |
- Shipping -
We have 3 warehouses which they are in Malaysia, China & US, so products may be shipped separately. Not to worry, tracking number will be provided for each package sent.
Shipping may be combined sometimes and you may not see the delivery time frame during checkout. In such case, we will ship with Standard/Economy Shipping and it shall take 20 ~ 30 business days to reach you.
- Custom made items such as toric contacts & hyperopia contacts are not allowed to be returned.
- Wig is not allowed to be returned due to hygiene reason.
- For order after shipped, item can be returned at buyer's cost and 90% refund will be granted if approved, exclude shipping. Returned item must be in original/ unused/ unopened/ sealed condition.
- Request to return or exchange shall be emailed to us within 7 calendar days from the day the package was delivered.
- We advise you to email us to find out more about the product if you are unsure or do intensive research before ordering.
For more information Return & Exchange, please visit here.